Revenue Operations Manager

About the role

ABOUT THE ROLE

At NetBox Labs, we're building the future of network automation. Our products power network and infrastructure management for thousands of organizations, from fast-growing startups to global Fortune 500 enterprises.

We're looking for a Revenue Operations Manager to help build the operational foundation that powers our go-to-market organization. This highly visible, hands-on role will partner across the business to drive efficient growth through scalable processes, systems, reporting, and insights.

As a key member of the Revenue Operations team, you will help create visibility into business performance, improve how teams operate, and ensure our go-to-market engine can scale effectively. This role is ideal for someone who enjoys solving complex business problems, turning data into actionable insights, and working cross-functionally to improve execution across the customer lifecycle.

WHAT YOU'LL DO

DRIVE REVENUE OPERATIONS & BUSINESS EXECUTION

• Support lead & pipeline reporting, performance dashboards, forecasting metrics and executive reporting.

• Own day-to-day administration and optimization of HubSpot, including workflows, properties, lifecycle stages, permissions, automation, and data management.

• Manage and optimize integrations across the GTM tech stack, ensuring accurate data flow and alignment between systems.

• Partner with sales and marketing to define, operationalize, and evolve KPIs for campaign attribution, conversion, and forecasting.

• Support annual planning initiatives and ongoing business performance analysis & partner with leadership on territory planning, capacity planning, quota administration, and operational decision-making.

• Analyze business performance to identify bottlenecks, process gaps, and growth opportunities.

• Develop dashboards and reporting that provide actionable insights across the funnel

• Evaluate and implement automation and AI-driven solutions that improve productivity and scalability

ENABLE GTM SYSTEMS & PROCESS EXCELLENCE

• Partner with business stakeholders to translate operational requirements into scalable CRM processes, automation, and system enhancements.

• Establish and maintain CRM governance, including data quality standards, field management, documentation, and change control processes.

• Ensure HubSpot effectively supports our go-to-market motions and business objectives

• Leverage deep HubSpot knowledge to improve reporting, automation, lead management, forecasting, and operational workflows

• Support integrations across the GTM tech stack

• Conduct regular audits for data integrity and drive continuous improvements to process and tooling.

• Help define scalable processes across the customer lifecycle, from lead management through renewal and expansion

• Drive adoption of operational best practices, data governance standards, and process consistency across teams

What you'll bring

• 5+ years of experience in Revenue Operations, Sales Operations, Marketing Operations or related roles within a SaaS or technology company

• Strong experience administering and optimizing HubSpot, including workflows, automation, data management, reporting, and user support

• Strong understanding of CRM architecture, data governance, and business process design.

• Experience supporting forecasting, pipeline management, territory planning, and business reporting & providing actionable insights.

• Experience building scalable processes and operating models in growing organizations

• Excellent cross-functional communication and stakeholder management skills

• High ownership mindset with the ability to operate independently in a fast-paced, evolving environment

• Experience implementing AI-enabled workflows and automation solutions is strongly preferred

OUR STACK

• CRM & Revenue Operations: HubSpot

• Sales Intelligence & Prospecting: Apollo.io http://Apollo.io

• Meeting Intelligence: Fathom

ABOUT NETBOX LABS:

NetBox Labs helps companies build and manage complex networks. We help customers accelerate network automation by delivering open, composable products and supporting the network automation community.

NetBox Labs is the commercial steward of open source NetBox, the world’s most popular network source of truth, and Orb, the next-generation open source network observability platform. Our products include NetBox Enterprise, a fully supported self-managed NetBox with advanced features, and NetBox Cloud, a secure, scalable, and reliable SaaS edition of NetBox.

NetBox powers thousands of companies, and NetBox Labs is backed by investment from Notable Capital (formerly GGV), Grafana Labs CEO Raj Dutt, Flybridge, IBM, Salesforce Ventures, and Mango Capital.

OUR CULTURE AND VALUES:

• We own and solve problems with high attention to detail.

• Our open source contributors, users, customers & team are all part of our community. When our community wins, we win.

• We prioritize simplicity and think twice before adding complexity

• Clear communication helps keep our team aligned and collaborating smoothly.

NetBox Labs is proud to be an equal opportunity employer. We believe diverse teams build better software, and we welcome applicants of every race, color, religion, gender identity, sexual orientation, national origin, age, disability, and veteran status. If you need accommodation at any point in the process, just let us know.

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